Privacy Policy

At BrainMate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tutoring platform and services.

We use the information we collect to:

• Provide personalized AI tutoring and educational services
• Track your learning progress and recommend study materials
• Improve our AI algorithms and platform functionality
• Communicate with you about your account and our services
• Process payments and manage subscriptions
• Ensure platform security and prevent fraud
• Comply with legal obligations and educational standards

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure payment processing through certified providers
• Regular backups and disaster recovery procedures

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third parties who assist in operating our platform
• Educational Partners: Schools or institutions you are affiliated with (with consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Emergency Situations: To protect user safety or prevent harm

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze platform usage and improve functionality
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and AI algorithms

When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform. The updated policy will be effective immediately upon posting, and your continued use of our services constitutes acceptance of the changes.