Terms of Service

Your agreement to use BrainMate AI tutoring services

Last updated: January 2025

Fair Usage

Use BrainMate responsibly for educational purposes

24/7 Access

AI tutoring available anytime, adapted to your schedule

1. Service Description

BrainMate provides AI-powered tutoring services including:

  • Personalized 40-minute learning sessions with AI tutors
  • Multi-subject support with adaptive difficulty
  • Voice-enabled interactions with human-like AI responses
  • Custom content integration (bring your own notes)
  • Progress tracking and detailed reports
  • Mobile app synchronization
  • Multi-language support

2. Account Responsibilities

You agree to:

  • Provide accurate information during registration
  • Keep your account credentials secure
  • Use the service for legitimate educational purposes only
  • Not share your account with others
  • Respect intellectual property rights
  • Follow our community guidelines and acceptable use policy

3. Usage Guidelines

✅ Allowed Uses:

  • Homework assistance and explanations
  • Concept clarification and learning
  • Practice problem solving
  • Study planning and organization
  • Progress tracking and review

❌ Prohibited Uses:

  • Cheating on exams or assignments
  • Generating content for academic dishonesty
  • Attempting to reverse-engineer our AI
  • Sharing or selling access to others
  • Using for commercial purposes

4. Subscription & Billing

  • Subscriptions auto-renew unless cancelled
  • Refunds available within 14 days of initial purchase
  • Price changes will be communicated 30 days in advance
  • Account suspension may occur for non-payment
  • You can cancel anytime through account settings

5. Data & Privacy

Your educational data and interactions are:

  • Used solely to improve your learning experience
  • Encrypted and stored securely
  • Never sold to third parties
  • Accessible and modifiable by you at any time
  • Subject to our comprehensive Privacy Policy

6. Intellectual Property

  • BrainMate owns all platform technology and AI models
  • You retain ownership of your uploaded content
  • Generated explanations and tutoring content are for your personal use
  • Respect third-party content and copyright laws

7. Service Availability

While we strive for 24/7 availability:

  • Occasional maintenance windows may be required
  • Service quality may vary based on internet connectivity
  • AI responses are educational tools, not professional advice
  • Always verify important information with authoritative sources

8. Changes to Terms

We may update these terms occasionally. We'll notify you of significant changes via:

  • Email notification to your registered address
  • In-app notifications
  • Updates on our website

Continued use after changes indicates acceptance of new terms.

Questions about these terms? Contact us at legal@brainmate.com

BrainMate.eu | Educational AI Tutoring Platform