Terms of Service
Your agreement to use BrainMate AI tutoring services
Last updated: January 2025
Fair Usage
Use BrainMate responsibly for educational purposes
24/7 Access
AI tutoring available anytime, adapted to your schedule
1. Service Description
BrainMate provides AI-powered tutoring services including:
- Personalized 40-minute learning sessions with AI tutors
- Multi-subject support with adaptive difficulty
- Voice-enabled interactions with human-like AI responses
- Custom content integration (bring your own notes)
- Progress tracking and detailed reports
- Mobile app synchronization
- Multi-language support
2. Account Responsibilities
You agree to:
- Provide accurate information during registration
- Keep your account credentials secure
- Use the service for legitimate educational purposes only
- Not share your account with others
- Respect intellectual property rights
- Follow our community guidelines and acceptable use policy
3. Usage Guidelines
✅ Allowed Uses:
- Homework assistance and explanations
- Concept clarification and learning
- Practice problem solving
- Study planning and organization
- Progress tracking and review
❌ Prohibited Uses:
- Cheating on exams or assignments
- Generating content for academic dishonesty
- Attempting to reverse-engineer our AI
- Sharing or selling access to others
- Using for commercial purposes
4. Subscription & Billing
- Subscriptions auto-renew unless cancelled
- Refunds available within 14 days of initial purchase
- Price changes will be communicated 30 days in advance
- Account suspension may occur for non-payment
- You can cancel anytime through account settings
5. Data & Privacy
Your educational data and interactions are:
- Used solely to improve your learning experience
- Encrypted and stored securely
- Never sold to third parties
- Accessible and modifiable by you at any time
- Subject to our comprehensive Privacy Policy
6. Intellectual Property
- BrainMate owns all platform technology and AI models
- You retain ownership of your uploaded content
- Generated explanations and tutoring content are for your personal use
- Respect third-party content and copyright laws
7. Service Availability
While we strive for 24/7 availability:
- Occasional maintenance windows may be required
- Service quality may vary based on internet connectivity
- AI responses are educational tools, not professional advice
- Always verify important information with authoritative sources
8. Changes to Terms
We may update these terms occasionally. We'll notify you of significant changes via:
- Email notification to your registered address
- In-app notifications
- Updates on our website
Continued use after changes indicates acceptance of new terms.
Questions about these terms? Contact us at legal@brainmate.com
BrainMate.eu | Educational AI Tutoring Platform